Every pet care owner has a story. This one starts, like most scary stories do, with a stack of paper.
Not just any paper. Sticky notes. Hundreds of them. Scribbled names, forgotten pickup times, and phone calls that never stopped.
When Greg and his wife took over Jungle Jim’s Total Pet Care in Dewey Beach, Delaware, the business was cursed. Not by ghosts, but by pen and paper.
“The previous owner ran everything on sticky notes,” Greg said. “We knew we had to fix it, but switching systems is what keeps most people up at night.”
They had heard the stories. Failed migrations. Lost bookings. Onboarding that drags on forever. For most people, the real horror isn’t bad software. It’s making the switch.
But Goose made it easy.
Quentin and the onboarding team helped Jungle Jim’s go from paper to fully digital in just a few weeks. They set up inventory, workflows, and customer records so everything was ready before summer hit.
“It wasn’t scary once we got started,” Greg said. “We went from sticky notes to fully digital in no time.”
The results came fast. Customers started booking online. Staff spent less time on the phone and more time with the dogs. In the first month, revenue jumped 78 percent. By the end of summer, they had 800 customer emails, a growing grooming business, and a smooth system that actually worked.
Now, when someone mentions the nightmare of switching systems, Greg just smiles.
Because the scariest thing isn’t the switch itself.
It’s staying haunted by the old one.
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